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FREQUENTLY ASKED QUESTIONS

General Info

  • Honey Birdette is a fashion forward boutique brand, meaning our styles are released in limited numbers.

      

  • To keep your gorgeous new HB goodies in their best condition, we suggest gentle hand washing in cold water. This helps to preserve shimmering foil, lace or trims. Try not to use any harsh soaps or chemicals, line dry only and preferably in shade. Please do not rub or wring. Do not iron or dry clean.

  • Unfortunately, Honey Birdette is a vertical brand, meaning we do not offer wholesale or franchising at this time.

     

Shipping & Returns

  • All online Honey Birdette orders are wrapped and placed in a luxurious black satin bag. Your order is then placed in the shipping satchel which has no logo or brand name for discreet and private delivery:

    >> Shipping & Delivery Information << 

  • Honey Birdette has a generous 45 days exchange and returns policy. That is, we will happily exchange, credit or refund your full price Honey Birdette goodies within 45 days of purchase if you have your receipt, all tags attached and the item has not been worn. 

    >> Returns & Exchange Policy << 

Toys

  • To charge your toy, insert the pin-shaped charger all the way into the charging port (don't worry it won't break). Once the charging adaptor is inserted into the small, water-tight charging port on your toy, a light will blink automatically indicating the toy is charging. Once it is charged, the light will remain on. After the initial charge, charging can take up to an hour depending on the toy's power level.

    The battery doesn't need to be exhausted before charging. Plug in and charge your toy whenever you like, to allow for the most powerful performance every time. 

    charging toy

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