SHIPPING & DELIVERY

*All delivery times are indicative via our shipping partners. Orders dispatched on business days only.

Shipping to PO Boxes: If you are wanting your order shipped to a PO box please select the PO box shipping option at checkout.

Please note: Any items processed through US customs for personal use with a value of under $800 USD can be subject to imported duty free. Any articles imported for personal use with a value between $800 USD and $1800 USD will be subject to a flat 4% duty rate charged to the purchaser.

Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and contact the carrier directly to request a redirection.

*All delivery times are indicative via our shipping partners. During Sale periods dispatch may be delayed by 5–7 business days.

Please note: Any items processed through US customs for personal use with a value under $800 USD are duty free. Items valued between $800 USD and $1,800 USD for personal use are subject to a flat 4% duty rate charged to the purchaser.

Due to the fast turnaround time of our orders, any address changes, order cancellations or amendments can only be done within 30 minutes of placing your order. If this time frame has passed, please wait for your order to be shipped and contact the carrier directly to request a redirection.

Please note: We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.

The following countries reject any orders including adult toys, bondage, massage gels or beauty products: Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan.

Once your order has shipped from our warehouse, you will receive an email notification with a tracking number. To check the status of your order, please use the relevant link below.

Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.

The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Honey Birdette to import the goods on their behalf. Further, the consignee/buyer agrees Honey Birdette may delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes and duties in addition with the purchase price of the goods.