SHIPPING & DELIVERY
Place your order before 2pm (PST) for same day dispatch.
- STANDARD DELIVERY $10 (3 - 8 Days, delivery times vary by ship-to region) All of our standard delivery orders are sent via UPS from Los Angeles, CA and are usually received within 5 business days for US mainland areas (major cities and surrounding suburbs) and 8 working days for more regional areas.
- EXPRESS DELIVERY $18 (2 - 3 Days) This service guarantees priority fulfilment & delivery. Most express delivery orders are delivered within 2 - 3 business days. All delivery times are indicative only, and while we will always do everything we can to get your order to you as quickly as possible, we will contact you as soon as possible in the case of a delay.
- PO BOXES and APO/FPO: We are happy to ship to PO Boxes located in the USA, as well as APO/FPO addresses. Please allow an extra 2-3 days for delivery time to these addresses.
- FREE standard CANADIAN delivery on orders over $100 & FREE express CANADIAN delivery on orders over $250 USD.
- For International orders, we charge a $25 rate for Standard Postage (5-12 Days) and $35 for Express Shipping (1-3 Days). We offer Free Express Delivery for any international order over $500.
- We do not ship to India, South Korea, Ukraine, Cuba, Guatemala, Iran, Syria, Sudan or Russia and we also do not ship to international PO Boxes. Chinese customers are advised to order from our Australian site.
- Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order, please contact our amazing online Honey at firstname.lastname@example.org and we’ll fix this up for you as soon as we can. We will try our best, but we cannot guarantee we will be able to amend order information (address, shipping, items, etc) after an order has been submitted.
- If you have not received your order within the days specified at the time of purchase, please contact our online Honey at email@example.com.
Track your order
- Once fulfilled, your tracking number will be automatically sent to the email address on file. If you have not received yet or need to find your tracking number, our online Honeys can find it for you.
- All online Honey Birdette orders are wrapped and placed in a luxurious black satin bag. Your order is then placed in the shipping satchel which has no logo or brand name for discreet and private delivery:
What if I change my mind?
Honey Birdette has a generous 45 days exchange and returns policy. That is, we will happily exchange, credit or refund your Honey Birdette goodies within 45 days of purchase if you have your receipt, all tags attached and the item has not been worn.