SHIPPING & DELIVERY
That's right honey, this means that any orders placed between the 4th and 14th of November may be delayed with up to 5 business days. Our team of honeys are working hard not to let this affect your order too much.
Thank you for your patience and sit tight, our new warehouse will be up and running hotter and faster from the 18th of November.
United States Deliveries
Place your order before 5pm EST/ 2pm PST for same day dispatch.
- otherwise $10 shipping fee
- otherwise $20 shipping fee
- otherwise $35 shipping fee
We calculate and collect your local duties and taxes (if applicable) at checkout to ensure your package gets to you as quickly as possible. This means that your Honey Birdette packages will not be held up by customs.
The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Honey Birdette to import the goods on his behalf. Further, the consignee/buyer agrees Honey Birdette may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
Please note the following countries rejects any orders including adult toys; Saudi Arabia, U.A.E, Thailand, Vietnam, Malaysia, India, Maldives & Alabama (U.S).
FREE CANADIAN delivery: on orders over $150 USD
- otherwise $25 USD shipping fee
FREE Express CANADIAN delivery: on orders over $350 USD.
- otherwise $40 USD shipping fee
For all other International orders:
FREE Express Delivery: for orders over $500.
- $35 for Standard Postage (5-12 Days)
- $50 for Express Shipping (1-3 Days).
We currently do not ship to India, Ukraine, Cuba, Guatemala, Iran, Syria, Sudan or Russia and we also do not ship to international PO Boxes. Chinese customers are advised to order from our International site.
If you have made a mistake on your order, please contact us at email@example.com and we’ll fix this up for you as soon as we can. We will try our best, but we cannot guarantee we will be able to amend order information (address, shipping, items, etc) after an order has been submitted.
If you have not received your order within the days specified at the time of purchase, please contact us at firstname.lastname@example.org.
Track your order
Once your order is fulfilled, your tracking number will be emailed. If you have not received yet or need to find your tracking number, our online Honeys can find it for you.
All orders are packed without logo or brand name for discreet and private delivery:
What if I change my mind?
Honey Birdette has a generous 45 days exchange and returns policy. That is, we will happily exchange, credit or refund your Honey Birdette goodies within 45 days of purchase if you have your receipt, all tags attached and the item has not been worn.