SHIPPING & DELIVERY
**Please note, online orders may get delayed by 24-48 hours due to exceptional circumstances.
Orders placed before 1pm PST will be processed same business day.
United States Deliveries
FREE Standard delivery (2-7 Days): on orders over $50
- otherwise $10 shipping fee
- otherwise $20 shipping fee
- otherwise $35 shipping fee
FREE CANADIAN Direct delivery (3-10 days): on orders over $350 USD
- otherwise $40 USD shipping fee
For all other International orders:
FREE Express Delivery (3-10 days): for orders over $500.
- otherwise $50 USD shipping fee, for Express delivery.
To prevent your order being held up at Customs, Duties and Taxes (if applicable) are calculated at checkout and are reflected in Shipping charges. More information here. Duties and taxes are non-refundable once your order has shipped.
The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Honey Birdette to import the goods on their behalf. Further, the consignee/buyer agrees Honey Birdette may delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes and duties in addition with the purchase price of the goods.
We currently do NOT ship to Ukraine, Cuba, Guatemala, Iran, Syria, Sudan or Russia and we also do not ship to international PO Boxes. Chinese customers are advised to order from our International site.
Please note the following countries rejects any orders including adult toys; Saudi Arabia, U.A.E, Japan, Thailand, Vietnam, Malaysia, India, Maldives & Alabama (U.S).
If you have made a mistake on your order, please contact us at firstname.lastname@example.org and we’ll fix this up for you as soon as we can. We will try our best, but we cannot guarantee we will be able to amend order information (address, shipping, items, etc) after an order has been submitted.
If you have not received your order within the days specified at the time of purchase, please contact us at email@example.com.
Track your order
Once your order is fulfilled, your tracking number will be emailed. If you have not received yet or need to find your tracking number, our online Honeys can find it for you.
All orders are packed without logo or brand name for discreet and private delivery:
What if I change my mind?
Honey Birdette has a generous 45 days exchange and returns policy. That is, we will happily exchange, credit or refund your Honey Birdette goodies within 45 days of purchase if you have your receipt, all tags attached and the item has not been worn.